jimvogel

Jim Vogel is the Founder and Director of VTR Consulting LLC, a customer service/sales training and recruiting company located in Apex NC. Through workshops and classes, his systems approach to training provides results and focus to salespeople and customer service representatives in both the US and Canada. With 26 years at Ford Motor Company, 13 as an editor in internal communications; and 10 more years with Hendrick Automotive Group in Charlotte NC in sales and in sales training, Jim brings both knowledge and experience to sales and service teams. Jim loves to write and has been doing social media content for business the past two years. A native of Detroit MI, he is a diehard Detroit Tiger fan. An avid reader in his spare time, Jim enjoys automotive history, politics, and current affairs.


5 Questions that Build Both Confidence and Enthusiasm

May 7, 2013
5 Questions that Build Both Confidence and Enthusiasm

No matter what role you have in the organization, two ingredients of both personal and professional success must be integrated into every activity and every task. It is through both confidence and enthusiasm that goals and objectives get completed here in the Mid-Atlantic. Success must come from within every day. Although external factors can...
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Sales the Carnegie Way

March 26, 2013
Sales the Carnegie Way

Many customers here in the Mid-Atlantic are especially focused on getting the best deal for everything regardless of product or service. Counter that with the fact that many salespeople want to make a good living, especially if it is commission-based. How do the two factions work together for both goals and objectives? Since there...
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5 Elements of Social Media Strategy

March 5, 2013
5 Elements of Social Media Strategy

Social Media is still exploding in often unexplainable ways here in Baltimore and across the globe. There were more tweets than beards at the Oscars, and where would professional sports be without all those clever comments from the athletes and players? Every business owner and client alike carry the same tools of the trade....
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6 Common Sense Aspects to Sales Success

February 26, 2013
6 Common Sense Aspects to Sales Success

There is an old saying in sales that goes something like this: a good close is always an opening. It is an opening for new business, referrals, customer allegiance, and success. But not every salesperson is good at closing a sale. If you have followed the Carnegie principles you know that integrity is just...
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Poor Leadership and Its Organizational Impact

September 21, 2012
Poor Leadership and Its Organizational Impact

Bad leaders exist in many organizations. They affect the bottom-line and they influence the culture and climate in ways that challenge every person in the company. Sometimes they are harder to spot initially, but with a little time and a sharp focus they do not hide for long. Dale Carnegie’s principal mantra and most...
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The Sales Career: Fast and Full of Change

August 27, 2012
The Sales Career:  Fast and Full of Change

The sales career is one that is fast and full of change. And because of that fact, many in the profession simply do not make it. It can become becomes another career “do over” for some who just are trying sales; for some individuals, they can leave the business and start over in a new career....
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5 Areas of Continuous Motivation

August 10, 2012
5 Areas of Continuous Motivation

Keeping employees and management motivated and focused is often a big job for any organization. The benchmark must always be on actions and the future. The continued growth of business, suppliers, and clients is paramount to success. One thing is certain, confidence and motivation are essential as the calendar year hits more than halfway....
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5 Signs of Reactive Leadership

July 23, 2012
5 Signs of Reactive Leadership

Planning and scheduling are the least exciting of all the leadership dynamics. Yet, they are very critical. Many leaders and managers are in instant planning (reaction) mode as soon as they power up their devices on the way to the office. There are so many leaders still in this “get things done” mode 24-7:...
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S.A.L.E.S.

July 9, 2012
S.A.L.E.S.

Selling for a living is truly something we all do every single day. Across the country, no matter the organization, there is some degree of sales and marketing involved. Sales drive a multitude of factors within every business. Successful selling involves an array of both skill and knowledge. When you think about it, we...
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5 Key Aspects of Functional Leadership in Organizations

June 26, 2012
5 Key Aspects of Functional Leadership in Organizations

Leadership, management and organizations are just like anything else in life. Imperfection does exist and mistakes can be made. It is very interesting to note that there are reams of information about dysfunctional leadership within organizations, and it is very easy to access that research. Even more interesting is the fact that there is...
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