It’s common for businesses to show customer and employee appreciation during the holidays, however some organizations are differentiating themselves by weaving such efforts into their daily and weekly plans. This approach to appreciation is benefitting their bottom line and more. Here are three reasons to give gratitude all year long. Showing appreciation increases employee engagement. …
Time Out!
From the six stages of human development for the servant leader — Always be coaching! Stage 2: Coach This is the stage that most leaders fly past. Perhaps because they themselves are unclear, or they assume others know and understand, and perhaps have even perfected an activity, skill, or task, and only need to be…
Four Fortunate Ways to Frame Peer Feedback
Communicating constructive criticism in an effective manner that benefits both parties can be downright challenging. This is especially true when providing feedback to peers in the workplace which is a growing trend. Peer-to-peer feedback regarding an employee’s strengths and weaknesses offers insights into their performance beyond the top-down reviews given by their supervisors. Here are four…
Time Out!
Having a personal ownership mindset versus a victim mindset is a characteristic of a servant leader. Food for thought. Onward! John Rodgers
Time Out!
What is on your “stop doing it” list? I have a few suggestions: Sarcasm. It’s one of the cruelest forms of condemning. Profanity. Stop offending people who are within earshot. Keep the colorful language out of your place of business. Being vociferous about politics. Be sure to frame all political conversations this year. Without question,…
Ask These Three Questions to Make Interviews Less Intimidating
If you’re nervous about an upcoming job interview, you’re not alone. A recent study by Harris Interactive and Everest College reveals that 92% of U.S. adults between the ages of 18-54 are anxious about job interviews. Dale Carnegie said, “Only the prepared speaker deserves to be confident.” An effective way to combat our human inclination…
Overcome These Four Fears to Fuel Your Professional Success
Encountering awkward situations in the workplace is inevitable, however fortunately we have control over how we respond to them. We can gain the skills required to handle uncomfortable situations adeptly or continue feeling awkward indefinitely. Dale Carnegie said, “Do the thing you fear to do and keep on doing it… that is the quickest and…
Three Steps to Set Clear Expectations and Drive Employee Engagement
A recent Gallup Business Journal article reveals that many employees are not currently engaged in their jobs because they don’t know what is expected of them. Employee engagement is the degree to which employees are involved in and enthusiastic about their role and working environment. Today, only one third of all U.S. employees are engaged…
Forget IQ—Three ‘Q’s You Need to Succeed
Most people are familiar with ‘IQ,’ an indicator of logical reasoning ability and technical intelligence. Albert Einstein’s IQ was estimated at 160 and John F. Kennedy’s was only 119. Traditional hiring and promoting methods often required a high IQ for climbing to the top ranks of American businesses, however today many companies are turning to…
Time Out!
Coaching Question: This week, are you leading more from level 4 & 5, or are you stuck in 2 & 3? My challenge to all leaders is to choose to become more of a level 4 & 5 leader. It produces long term, sustainable results in your team. You will sell more, millennials and…