According to a recent HubSpot blog post —the content of your email can positively or negatively impact your reputation. Consider this—if 93% of all daily communication is nonverbal according to Dr. Albert Mehrabian, author of Silent Messages, what does your email style really say about you? Meaning, when communicating face-to-face, your language only comprises 7% of the…
How to Deliver Dynamite Presentations
Begin with a punch– The most important part of a presentation is the opening because it is during those few seconds that the audience votes—are they going to actively listen or tune out? You must grab their attention in order to engage them. This can be accomplished in a variety of ways, however the most…
Time Out!
This week I as talking with Jeremiah, a mid-level manager of a Fortune 100 company, he told me his company has embraced the West Coast thinking of 90-20-10, wherein 90 percent of training should be on-the-job training, 20 percent of training should be direct coaching, and 10% of training should be in a classroom. Of…
Four Steps to a Successful Interview
Prepare for the worst-case scenario. Dale Carnegie said, “Only the prepared speaker deserves to be confident.” In a perfect world, your interviewer would have had plenty of time to read your cover letter; study your resume; check out your LinkedIn profile and even done a social media scan. In reality, everyone is extremely busy and…
Three Keys to Capitalize on Confidence
Forbes article, 12 Things Truly Confident People Do Differently, cites the results of a recent study at the University of Melbourne where confident people went on to earn higher wages and get promoted faster than everyone else. The article lists activities such as exercising regularly; seeking out small victories and celebrating other people. Here are three…
Time Out!
The question was, “To what degree do money or wages have to do with employee engagement?” In other words, if you pay me minimum wage you get minimum effort. I was speaking at a networking event just east of Cleveland last Monday. The topic was really about leading an engaged sales force. Seated at the…
Time Out!
“In what ways can we…?” It’s a powerful question. Simply fill in the subject depending on where you are and the issue at hand. Getting the right people to think together about a business problem can make the difference for a successful resolution, yet we have all seen occasions when the right people came up…
Four Steps to a Fabulous First Impression
How true is the mantra, “You only get one chance to make a first impression?” According to a Science Daily study, first judgments of people are so strong they often trump even what is learned later on about those people and that “even fact will not change first impressions.” If you feel awkward or nervous when…
Time Out!
I am being challenged in how I think about giving. By giving, I mean giving my hard earned money to those in need who ask. In the past, my response has always been, “Well, I certainly can’t help everyone who is in need, therefore, I won’t help anyone.” Now as a student of servant leadership,…
Employee Reviews – Five Ways to Rekindle Relationships
Most employees are full of enthusiasm and passion when they begin a new job, however 85% of companies report a sharp decline in employee morale that continues to deteriorate according to a study of 1.2 million employees at Fortune 1000 companies. Instead of approaching employee reviews with contempt and dread, follow these five tips to…