It really is never talked about. It is not a common read in social media. But it happens. It is an issue in organizations, not only here in Maryland, Northern Virginia and D.C., but across the United States. Let’s call it leadership turnover. Now there are a number of reasons why leadership fails at...
Read More »
What happens when you gain new responsibilities at work? Sometimes it is very difficult to organize your time in such a way that you continue to complete your previous tasks and manage to complete your new responsibilities. If you are the type of person that likes to complete things right away, this can cause...
Read More »
One of the most common types of business communication is presenting to persuade. From sales representatives persuading customers, to mid-level managers persuading workers and upper management, we spend almost every business day involved in some form of persuasive communication. No matter our role, improving our ability to persuade others is vital to our career...
Read More »
Procrastination exists among all of us. But, how people deal with procrastination and let it affect their day-to-day life—at home, at the office, with friendships and relationships—is a completely different thing. One of the best ways to kill procrastination is by setting goals to help you accomplish and manage the things you need to...
Read More »
Have you written your holiday thank you cards yet? If not, it’s time to get moving on them! Writing a sincere thank you note is one of the professional skills that can make a lasting favorable impression. People like being appreciated. One of Dale Carnegie’s fundamental human relation principles is “Give honest, sincere appreciation.”...
Read More »
Job burnout—especially prone during this time of the year—is the workforce equivalent of the marathon runner who has gassed out. Naturally, this could lead to huge productivity problems within your business. Symptoms tend to manifest as anxiousness, noticeable tiredness, inability to focus and a short temper. Obviously, none of these are conducive to a...
Read More »
The best advertising campaigns and promotions are the ones that center on the prospects’ hopes, fears, and desires. Basically, as a people, we want the answer to the age-old question, “What’s in it for me?” In his book, “How to Develop Self Confidence & Influence People by Public Speaking,” Dale Carnegie provides a great...
Read More »
Effective customer service is more important now than ever before. Consumers are choosing more carefully—and more wisely—the services and the goods on which they spend their money. There are many mistakes that salespeople unknowingly may make that will send a prospective customer or client out the door for good. The good news is that...
Read More »
Dale Carnegie knew that in order to win people to your way of thinking, you must begin your dealings with them in a friendly way. In his book, “How to Develop Self Confidence & Influence People by Public Speaking,” he quotes the words President Lincoln said over a hundred years ago: “It is an...
Read More »
Writing a sincere thank you note is one of the professional skills that can make a lasting favorable impression. People like being appreciated. One of Dale Carnegie’s fundamental human relation principles is “Give honest, sincere appreciation.” When sending a thank you note, write it out by hand rather than in an email. It shows...
Read More »
